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Reach out to our expert team to discuss your compounded medication needs or request further information. Please fill out the form below.
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Email

connect@hillstonepharmacy.com
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Phone number

(865) 909-9713 / (833) 778-9713 (Toll Free)
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Address

9947 Kingston Pike Knoxville, TN 37922
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Office Hours

M-F: 9am-5pm EST

Become A Provider

If you’re a licensed medical provider interested in prescribing our customized compounded therapies, complete our clinic registration form using the link below.
Fill out an application
FAQ

Understanding Compounding

More FAQ's

What is a Compounding Pharmacy?

A compounding pharmacy compounds personalized medications prescribed by a licensed healthcare provider. At Hillstone, each formulation is produced in our on-site, state-of-the-art compounding labs to address the unique clinical needs of the patient. Compounding allows for full customization of the formulation, including ingredients, strength, and dosage form. We work closely with healthcare providers and with you, to offer solutions that are more targeted, better tolerated, and aligned with each patient’s treatment plan to help achieve meaningful health improvements

Can you ship my prescription to me?

Yes, we offer shipping for eligible prescriptions. We’ll confirm shipping options when we receive your prescription so you can choose what’s most convenient.

Do you offer sterile compounding?

Yes. Hillstone Pharmacy provides both sterile and non-sterile compounding services. Our sterile medications are prepared in USP <797> and <800>-compliant cleanrooms with strict environmental and procedural controls. We perform regular particle monitoring, environmental sampling, and sterility testing in-house and through third-party labs. Our pharmacists follow rigorous protocols to uphold a consistently sterile environment through ongoing quality standards- an integral part of how we operate.

Do you accept insurance?

Hillstone Pharmacy does not bill insurance directly, but we can provide a universal claim form (UCF) for you to submit to your insurance provider for possible reimbursement. Coverage varies, so we recommend checking with your insurer.

How do I refill my compounded medication?

Refills can be requested by calling our pharmacy, or using our online refill form. Because compounded medications are made to order, please allow at least 48 hours for processing once the refill is authorized.

Your Trusted Pharmacy Partner

Experienced the benefits of true partnership. Together we uphold the highest standards from formulation to fulfillment, driven by a team that values consistency, transparent communication, and a shared commitment to advancing patient care.
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